Privacy Policy

Privacy Policy for Dentless Automotive Pty Ltd

At Dentless Automotive Pty Ltd, we are committed to protecting your privacy in compliance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988. This policy outlines how we collect, use, store, and disclose your personal information when you interact with our website (www.dentlessauto.com.au).

1. Information We Collect

We may collect the following types of personal information:

  • Your name, email address, phone number, and any other details provided when you contact us via forms or emails.

  • Vehicle details, including make, model, and condition, as provided through our online forms.

  • Transaction details for any payments made to Dentless Automotive Pty Ltd.

  • Information automatically collected via cookies and analytics tools (such as Google Analytics), including IP address, browser type, and interaction data with our website.

2. How We Use Your Information

We use the personal information collected for the following purposes:

  • To provide services related to paintless dent repair, including responding to your enquiries.

  • To process payments and deliver quotes.

  • To improve and personalise your experience on our website through analytics.

  • To send updates, marketing materials, or promotional offers (with your consent).

3. Third-Party Services

We may share your information with third-party service providers only to the extent necessary to operate our business, including:

  • Payment processors (e.g., Square, Stripe, PayPal).

  • Analytics providers (e.g., Google Analytics).

  • Web hosting and IT service providers.

We ensure these third-party services comply with data protection standards.

4. Cookies

Our website uses cookies to enhance user experience and analyse web traffic. Cookies are small files stored on your browser. You may choose to disable cookies through your browser settings, but this may impact your use of certain features on our website.

5. Data Storage and Security

We take reasonable measures to protect the personal information we collect from misuse, loss, unauthorised access, modification, or disclosure. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access, correct, or update your personal information at any time.

  • Opt-out of receiving marketing communications from us.

  • Request deletion of your personal data, subject to legal obligations.

To exercise these rights, please contact us using the details below.

7. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be reflected on this page, and significant updates may be communicated to you via email or website notices.

8. Contact Us

If you have any questions, concerns, or requests regarding your privacy, please contact us at:

Dentless Automotive Pty Ltd
Email: admin@dentlessautomotive.com.au
Phone: 0435 822 663